If there are problems using the Mac Agent, please use these steps to turn on and gather log files.
Step-by-step guide
Update the logging to include Debug level logging. Insure the Simplify Printing TX agent is not running and then from Terminal, enter the following command:
TerminalDefaults write com.tricerat.SimplifyPrintingTX DefaultLogLevel –int 4
- Log files are located at: ~\Library\Logs\triCerat.
- In Finder, select Go and hold down the alt/option key. Library will appear in the list – select it. Now go to Logs\triCerat.
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