To manually uninstall TX you need to uninstall and remove the database on the torx server and the local stored on the client machines before installing the next version.
To uninstall Simplify printing TX Agents (including the print server):
- Remove Simplify printing TX from the machine though Control Panel > Uninstall A program
- Once Simplify Printing TX is uninstalled go to c:\program data\tricerat and Delete the Simplify printing TX folder. Program data is a hidden folder. You are now ready to install the new version.
To Uninstall the agent from a Mac:
- Uninstall the TX agent from your mac by dragging it to the trash
- Remove the localstore files from ~/Library/Application Support/triCerat
To uninstall the Simplify printing TX server:
- Remove Simplify printing TX Server, Simplify printing TX Central store and Simplify printing TX admin from the machine though Control Panel > Uninstall A program
- Deleted the Tricerat folder from under the c:\MongoDB and from c:\ProgramData
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