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- Remove Simplify printing TX from the machine though Control Panel > Uninstall A program
- Once Simplify Printing TX is uninstalled go to c:\program data\tricerat and Delete the Simplify printing TX folder. Program data is a hidden folder. You are now ready to install the new version.
- If the uninstall is failing (like it does with 1.3.00) do the following for a cmd prompt open as administrator:
Sc stop triSPTXSVC
Sc delete triSPTXSVC
Sc stop sptxlicense
Sc delete sptxlicense
Sc stop trilogsvc
Sc delete trlogsvc
Sc stop mongodb
Sc delete mongo db
Then after copying the .lic file to a safe location manually delete the c:\program files\tricerat\sptx folder.
To Uninstall the agent from a Mac:
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