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  1. Remove Simplify printing TX from the machine though Control Panel > Uninstall A program
  2. Once Simplify Printing TX is uninstalled go to c:\program data\tricerat and Delete the Simplify printing TX folder.  Program data is a hidden folder.  You are now ready to install the new version.
  3. If the uninstall is failing (like it does with 1.3.00) do the following for a cmd prompt open as administrator:

          Sc stop triSPTXSVC

          Sc delete triSPTXSVC

 

         Sc stop sptxlicense

         Sc delete sptxlicense

 

       Sc stop trilogsvc

       Sc delete trlogsvc

 

       Sc stop mongodb

       Sc delete mongo db

Then after copying the .lic file to a safe location manually delete the c:\program files\tricerat\sptx folder.

To Uninstall the agent from a Mac:

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