Windows 10 March 2021 Update Causes Printing Issues

In the March 2021 updates, Microsoft released KB5000802 and KB5000808. Shortly after release, many users reported issues with printing, RDP connection failures, and BSOD events.

Microsoft stopped the push of the updates, so only computers updating during a certain window received the update. Additionally, On March 15, 2021, Microsoft released KB5001568 which fixed the error.

Instructions

If you recently started seeing related issues:

1. Go to Update & Security → Windows Update → View Update History

2. Find the relevant updates with the KB numbers listed above

3. Click on the Uninstall updates option

 Alternatively, using PowerShell:

wmic qfe list brief /format:table

wusa /uninstall /kb:5000802

wusa /uninstall /kb:5000808

Other Sources

• Windows Latest - Windows 10 KB5000802 (March) update is crashing PCs with BSOD

• Windows Report - KB5000802 and KB5000808 cause printing crashes in Windows 10

• Bleeping Computer - Windows 10 emergency updates released to fix printing crashes

Related articles